Management March 2014

Engage your staff

A 2013 survey has revealed that only 9% of employees in Japan are highly engaged.
Management February 2012

Smoke and Mirrors

“I don’t understand!” Well in Japan, particularly, that statement can be quite a Pandora’s Box—or treasure trove, depending on your point of view. Employees who respond in this way may have a number of subterranean issues bubbling away. As managers, our ability to plumb the depths of what they are saying is integral to success.