Dr Greg Story
Dr Greg Story is president of Dale Carnegie Training Japan.
Contributions
What Do You Do When Key People Quit?
Vacuum up cool stuff for your presentations
Woeful Sales staff
Basic errors for your staff to avoid
How to make a magnificent acceptance speech
How to know what your team is thinking
Tatemae, Honne and the Gaijin Boss
Getting the most from staff
Soft skills revolution is required
E-bulletin
Making a connection
Should I memorise or read my presentation content?
Take a deep breath
What is the correct breathing method when presenting?
The madness of moods
Why bosses need to stay in control
E-bulletin
When not to sell
How to know when the time is right
Positive Mindset for Leaders
Simple steps at the start of the day
Leaders who can’t listen
How poor listening can lead to lost opportunities
The “55% Of How We Communicate Is Visual” Myth
Mehrabian’s number has been widely misunderstood
Sales Stories
The true sign of a master at selling
E-bulletin
Stop with The Hard Sell Already
Put client success at the centre
2017: Day Three Train Wreck
Japanese language has lots of insightful sayings, and mikka bozu is one of them.
2017: Good or Bad?
Make a commitment to stop complaining in 2017
The eternal sales struggle
How salespeople can maintain momentum
Salespeople’s new-client agonies
The sales Japan series
E-bulletin
Designing our presentation
Designing a presentation is a critical stage in delivering one.
Stage Fright Got You?
Hands and legs quivering, knees knocking together, face turning red, pulse racing, mind whiting out—this is stage fright
E-bulletin
Is Japan’s Ladder to the Future on the Wrong Wall?
We know that Japan has an escalator system for work and education—get in on the correct ground floor and with the passing of time and effort, you get out at the top
The 106cm cold caller
When the leads are few and far between, desperate measures are called for
E-bulletin
Three critical things entrepreneurs need
Leaders: get off the chems
The leadership Japan series
We won't follow bots
The leadership Japan series
E-bulletin
Structured project planning
Real leaders
How to be more successful
Attitude control
The leadership Japan series
E-bulletin
Why leading project teams is tough
The devil is in the detail
The leadership Japan series
E-bulletin
Desire, dreams and guts
Delivering with clarity
What we say and how we say it
The death valley of sales
The Sell Japan Series
Five success steps for 2016
The leadership Japan series
E-bulletin
Hustle baby, hustle
HQ invariably gets it wrong about Japan
Why localisation is key
No more nerves public speaking
The Persuade Japan Series
E-bulletin
Buyers behaving badly
The leadership Japan series
The idea generation sweet spot
You’re so difficult
Put your first reaction on pause
E-bulletin
Leaders need to find their voice
Romancing Japan
Play nice at work
E-bulletin
Smile power in customer service
How to command unruly, alcohol-fuelled crowds
Building anticipation and curiosity helps quiet a crowd
E-bulletin
Modern sports coaching for business
Chinese tourism tsunami stress
The nouveau riche Chinese are spreading around the globe, busily devouring the sights, sounds and tastes of different worlds.E-bulletin
Why your boss is difficult
How do you make people feel?
Stop, recall, reflect.
Mysterious millennials
Young workers in Japan are reconsidering their attitudes to lifetime employment.
E-bulletin
How to ruin your status in one minute
Giving a successful acceptance speech is a skill that can be learnt and honed.
E-bulletin
How to amplify the quiet ones
Recognising the needs of introverts and extroverts, and providing tailored opportunities are key to eliciting ideas.
What’s Your Name Again?
Memorising names can be learned and practiced for business success.
E-bulletin
Making Yourself Clear
Engaging the audience with a dynamic delivery is as important as the content of the message.
E-bulletin
Selling Isn’t Telling
Asking questions, rather than giving presentations, can provide the client with solutions, and increase sales.Elites Who Can’t Cut It At Public Speaking
Find out why presentation and delivery matter even more than content when giving speeches to the public.
Credibility is king in sales
How salespeople can serve their clients better by establishing a professional, competent first impression.E-bulletin
The key to personal leadership
Setting a vision for your business that is concrete, clear and well-communicated is crucial in order to help your team be more self-directed.
E-bulletin
Do You Have A Sales Philosophy?
Searching your heart for your true intentions could be the way to find success in sales.
E-bulletin
Selling Services in Japan
You can’t touch, hear, smell, see or taste it, but please buy it! This is often the dilemma with selling services.
E-bulletin
How To Motivate Your Team
People judge firms based on their employees. Uninterested, demotivated, disengaged staff are brand assassins.
E-bulletin
How to Build Trust, Credibility and Respect
A healthy level of trust comes from making good decisions and exercising good judgment, using a balance of head and heart, facts and instinct.
E-bulletin
The Nine-Step innovation Process
You would be surprised to know that many innovators seem to have the individual R&D components set up, but no overall guiding process.
Killing the Ums and Ahs
Rambling, mumbling, zero focus on the audience, no power of persuasion, and “I Am the Brand” suicide continue to stunt careers.
E-bulletin
The Self-Disciplined Leader
Leadership is about creating environments that influence others to achieve group goals. This works because people support a world they help create.
E-bulletin
Essentials for Motivating Salespeople
“Hey, it’s a jungle out there”. A brilliant meeting followed by a woeful meeting; the emotional roller-coaster world of sales.
E-bulletin
Managers Are An Unaffordable Luxury
Doing more, and doing it better, faster and with less is driving global business. A cadre of professional managers running organisations is going the same way as the typing pool.
E-bulletin
Handling Nasty Questions from Nasty People
We have probably all been on the receiving end of it or have been a witness to it. The presentation is completed, after which come the questions; some are fact finding, some seek clarification, while some are just plain nasty.
Strategy Isn’t the Issue
I recently attended a highly interactive corporate planning and strategy event in Tokyo, together with many prominent local chief executive officers from global players.
E-bulletin
Slapping No Sense into Them
The Sakuranomiya senior high school basketball captain chose death rather than experience another demeaning day of face slaps from his coach.
E-bulletin
Networking that Works
How big is your database of contacts? How many business cards have you collected and filed? How many people do you know? Turns out these are all rather pointless questions!
E-bulletin
Flexible Japan—Stop Dreaming!
Around the world, the service industry is the most obvious area where we come in contact with classic inflexible attitudes on the part of staff.The Vision Thing
Leadership is a constant battered by fashion. The best sellers come and go, and their authors flame out trying to extend the brand. We all seem to have a huge appetite for answers, and want to find that edge or glint of an idea that will secure the required result.
E-bulletin
Engaged, Energised, Motivated Employees
This title sounds good doesn’t it or, after a spot of self-reflection, is depression beginning to seep in? Why don’t we have more engaged, energised and motivated employees?
E-bulletin
Engaging Japan’s Next Generation of Leaders
“Leadership” and “Japan”. Using these two words in the same sentence in conversation among expats often arouses a wry chuckle.
E-bulletin
Stressed Out in Japan
Have you ever stood on a railway platform and wondered why trains are sometimes delayed in Tokyo?
E-bulletin
Attitude Makes Altitude
Getting someone to buy whatever you are selling can be fraught with difficulty. Sales managers and teams need to succeed or it’s game over for them.
The Death of on-the-job Training
A silent, tectonic shift is taking place in Japan. The so-called lost decade—that commenced in the 1990s with the collapse of the nation’s asset prices—is now into a third decade. The period has seen stasis in many areas, including investment in human-capital productivity.
E-bulletin
Generating Ideas With Focus Maps
Witnessing the silent rows of downcast eyes around the meeting room after your heroic call for ideas and input can be a character-building experience in Japan. You may wonder, “How did this country get to where it is, when nobody seems to have any ideas?” Or, even, “Is my leadership insufficient to the task?”
E-bulletin
"R" You Ready for Mistakes?
Ah … mistakes. That is a very tricky area for managers to handle. Their reactions vary, from spontaneous combustion to a passive shoulder shrug.
E-bulletin
Find Their Comfort Zone
Red: “Time is money”. “No excuses, just get on with it”. Blue: “Show me the big picture”. “Let’s do it. Where we are going will be incredible”. Green: “Let’s have a cup of tea and get to know each other”. “How will everyone feel about this?”
E-bulletin
Stop Wasting Money on Training
Training firms themselves are probably the most savage critics of training when it is done poorly. There are cases in which the curriculum is flimsy, faddish or brief. Trainers, too, can be disasters—unskilled, inflexible or simply incompetent.
E-bulletin
Delegate or Die!
Managers and leaders already know that you have to get the right people on the bus and in the right seats. They also know that seat allocation and task alignment must be correctly balanced. High-cost resources should be doing high value tasks and vice versa.
E-bulletin