SoftBank robot “fired” from Scottish shop for poor work

UK-Japan News February 2018

A SoftBank Group Corp. Pepper robot—the first to be used in the UK—has been dismissed from its job of helping customers at the upscale Margiotta supermarket in Edinburgh, International Business Times reported on 22 January.

The robot, named Fabio by staff, was demoted and then let go after one week. This followed its failure to offer customers helpful answers or entice them to try food samples.

Fabio was introduced to the shop as part of an experiment for the BBC TV programme Six Robots & Us.