Senior executives from Narita International Airport visited London Stansted Airport for lessons about how the world’s best airport for low-cost airlines operates, Business Weekly reported on 18 April.
They saw how Stansted works with low-cost carriers, such as easyJet and Ryanair to deliver a first class operation, maintain excellent on-time performance and improve the passenger experience.
A Stansted Airport spokesman said that “the Low Cost Carrier (LCC) market is in its infancy in Japan, so the visit provided an ideal opportunity for the Narita team to learn from the best practices on offer.
“They were particularly impressed with the 25-minute turnaround of Ryanair’s Boeing 737-800 and the facilities available for LCCs to help maintain their high punctuality rates”.
Stansted is firmly established as a world leader at serving the low-cost airline sector and, in 2011, was named Skytrax World’s Best Airport for Low-Cost Airlines.
London’s third-busiest airport, Stansted has a route network stretching to about 150 destinations, offering more direct scheduled European flights than any other airport.